Our Client Relations Process

When we work with a client through an on-call or part-time on-site relationship, our work is designed to meet client needs in three phases:

PHASE I: MINIMUM COMPLIANCE

  • Human Resource Assessment (Establishes Baseline Compliance)
  • Job Descriptions, Application, Offer Letter, Posters, etc.
  • Benefits Compliance (COBRA, HIPAA, GINA, etc.)
  • Records Maintenance (W-4, I-9, Enrollment Forms, Identity Theft, etc.)
  • Recruiting & Interviewing (Legal vs. Illegal Questions)
  • Checking (Backgrounds, References, Drugs, Alcohol, Credit, etc.)

We work to ensure your compliance with Federal & State Laws Including:

  • Harassment Guidelines
  • Family Medical Leave Act
  • Americans with Disabilities Act
  • Equal Employment Opportunity Laws
  • Fair Labor Standards Act (OT, Salary Exempt, etc.)
  • Workers & Unemployment Compensation Laws
  • Disciplinary “Just Cause” Guidelines
  • Employee Manual/Handbook

PHASE II: DEVELOPMENT & RETENTION

  • Exit & Stay Interviews
  • Orientation & Training
  • Wage & Salary Program
  • Incentive/Bonus Program
  • Employee Assistance Program
  • Analysis of Employee Benefits
  • Recognition & Reward Program
  • Performance & Behavior Evaluations
  • Employee Wage & Benefit Statements
  • Organizational Climate & Engagement Surveys

PHASE II: DEVELOPMENT & RETENTION

  • Exit & Stay Interviews
  • Orientation & Training
  • Wage & Salary Program
  • Incentive/Bonus Program
  • Employee Assistance Program
  • Analysis of Employee Benefits
  • Recognition & Reward Program
  • Performance & Behavior Evaluations
  • Employee Wage & Benefit Statements
  • Organizational Climate & Engagement Surveys

PHASE III: CONTINUOUS IMPROVEMENT

  • Conflict Resolution
  • Personality Profiles
  • Succession Planning
  • Interpersonal Skills Training
  • Strategic Position Hiring Process
  • Manager Coaching & 360 Reviews
  • Performance Improvement Metrics
  • Suggestion/New Idea Capture Process
  • Organizational Culture & Values Assessment

Get Started Today

Give us a call and discover how we can help.